Warranty / Repair

Reliable, timely radio repair

Gately Communication provides expert subscriber radio maintenance and repair for customers throughout Virginia and Eastern North Carolina. Our experienced, highly trained and certified repair technicians perform state-of-the-art diagnostics equipment, repair tools, and an extensive inventory of replacement parts help us to quickly analyze, isolate and provide expert repair on your Motorola portable, mobile subscriber radios and paging units.

The trained Gately technicians are responsible for all repairs, assuring your subscriber radios are restored and returned to Motorola factory specifications, using only Motorola-manufactured replacement parts. We are so confident of our repair quality, we provide a 30-day warranty on all repairs.

Savings and Piece of Mind

• Factory-trained technicians No need to invest in headcount to support your radios or extensive training to keep them current and certified on the latest technology.
• State-of-the-art diagnostic equipment No need to invest thousands of dollars in sophisticated test and repair equipment.
• Motorola replacement parts
• All repairs are returned to original factory specifications by using parts specifically designed for your radios Quality repair.
• Upgraded to latest firmware Timely and accurate diagnosis and repair assures that all equipment you send to us is reprogrammed to original operating parameters and upgraded to latest firmware.
• 30-Day Repair Warranty We guarantee that your repairs will be done right Quick turnaround time Strict commitment to published cycle times means you will know when your equipment will be repaired and returned to you

Gately Communication Company is a Certified Service Center. An approved CSC exhibits specific business practices designed to help promote a continuous strong emphasis on quality service and customer satisfaction. An approved CSC has undergone an extensive review of their management and customer service policies, dress code, adherence to federal and local regulations, insurance coverage and technician qualifications to assure that you the customer experience the best quality of service on your product that is available today.