Self Service

Motorola Original Accessories and Batteries

Gately Communication Company has been committed to servicing the unique needs of the Public Safety, Federal Government, Commercial, and Industrial customers and has been an authorized Motorola service and warranty center We are a full service organization that provides system design, installation, system integration, service, repair, preventive maintenance, and customized service programs.

Our corporate office and main service facility is located in Hampton, Virginia. There are also satellite operations in Chesapeake, Virginia, Kill Devil Hills, North Carolina, and Kinston, North Carolina. Together, these four service facilities offer continuous coverage of southeastern Virginia and eastern North Carolina.

Our technical staff participates in frequent training programs to ensure that only the most competent and efficient professionals maintain your equipment. We service most manufacturers' equipment. Our service support programs include a range of offerings from time and material to 24-hour 7 days a week.

If you are looking for a service provider who wants your business from cradle to grave, then we meet your requirement. Our teams realize that our goal is a 100% delighted customer.

We have put together a self service page with information to help our customers get the most from their equipment.

For more information, please call 757-826-8210 or 1-800-GATELYS.

Gately Communication Company is a Certified Service Center. An approved CSC exhibits specific business practices designed to help promote a continuous strong emphasis on quality service and customer satisfaction. An approved CSC has undergone an extensive review of their management and customer service policies, dress code, adherence to federal and local regulations, insurance coverage and technician qualifications to assure that you the customer experience the best quality of service on your product that is available today.

Gately Communication Company has won the MOTOSTAR Excellence Award which is the highest recognition for Motorola channel partners. This achievement is granted to those who demonstrate an everyday commitment to high-performance business practices and extraordinary customer support through their:

• Ability to anticipate customer challenges and respond with Motorola solutions
• Commitment to stand behind Motorola two-way radios while offering new technologies to support changing customer requirements
• Stability to deliver Motorola solutions for many years to come
• Expertise to address customer needs with integrated Motorola products and services
• Staff who understand Motorola solutions and their end users' communication goals.

Gately Communication Company has won the prestigious Motorola Pinnacle Club Award many times. This recognition is given to dealers whose outstanding sales and performance exceed Motorola's expectations.